DOI: 10.5281/zenodo.20848021 Context The business is a group of talent agencies in the UK. Until recently, one of my team members, Katie, spent 30 minutes reviewing and reformatting a candidate’s CV before it was ready for client submission. It was careful work. Necessary work. Entirely manual. Now we have AI and it takes two minutes. Katie was six years old when one of our subsidiaries first opened its doors. More than thirty years later (forgive me, Katie), she lea