Photos courtesy of Jenni Pignatelli, Elizabeth Mallet, Laurence deSegonzac and Sarah Schiff This isn’t my usual post. It’s not an interpretation, nor a synthesis of AI and the future of work. In fact, it is quite the opposite.   I hadn’t realised how much exhaustion I’d been carrying over the past three years. Only when everything was set down, responsibilities relinquished, work and professional life on pause, even the academic papers on cognitive-load theory left pristinely untouched in my...

Imagine this courtroom scenario:   Judge:   “Who committed the fraud?” Counsel:   “The algorithm, Your Honour.” Judge:   “And where is the defendant?” Counsel:   “A server farm in Texas.”   Silence arrives. Confusion follows. The court adjourns for a technical explanation no one fully understands.   It sounds absurd. Yet this scenario captures one of the most pressing governance challenges of the digital age:   If artificial intelligence causes harm — who is responsible?   As AI systems...

Context The business is a group of talent agencies in the UK.   Until recently, one of my team members, Katie, spent 30 minutes reviewing and reformatting a candidate’s CV before it was ready for client submission.   It was careful work. Necessary work. Entirely manual.   Now we have AI and it takes two minutes.   Katie was six years old when one of our subsidiaries first opened its doors. More than thirty years later (forgive me, Katie), she leads a business that has survived recessions,...